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60% of Crypto Users are Still Scared to Make a Bitcoin Payment

60% of crypto users are still scared to make a bitcoin payment

60% of Crypto Users are Still Scared to Make a Bitcoin Payment

The Foundation for Interwallet Operability is built on a key principle: for bitcoin or other crypto assets to succeed, they must be as easy to use as possible. The protocol presents some intriguing possibilities, particularly for merchants and new users. CCN previously spoke to founder David Gold, and we interviewed him again about their recent survey on crypto usability. The findings only compel Gold to work harder on his mission, for even those who’ve spent a significant amount of time in the crypto space find its usability far from perfect.

Most Crypto Users Feel Uncomfortable After Sending a Transaction

Apple iphone bitcoin

Most crypto users feel their hearts skip a beat when they press send on that bitcoin payment. | Source: Shutterstock

In fact, 60% of newer users failed to answer “very comfortable” when asked how they felt immediately after sending a crypto payment. The number of experienced users who feel “very comfortable” is just shy of the number who answered “cautiously optimistic.” It’s about 79% for users who’ve held crypto for less than three years.

FIO divided the data into two groups: people who’ve held crypto for over three years and people who haven’t. Primarily, the study focused on people who held crypto at some point in 2018 when bitcoin was nearly ten years old. Almost three-quarters of respondents (73%) sent at least a few transactions throughout 2018.

Crypto payment research

Most crypto users are “cautiously optimistic” after sending a payment, but only one-quarter are “very comfortable.” | Source: Foundation for Interwallet Operability

Over two hundred people were polled. They were found via targeted advertising and other marketing techniques. The data gives a lot to unpack, and a lot to think about. Gold told CCN over the weekend:

“There are a lot of usability issues that have to be dramatically improved if crypto ever is going to achieve its potential of enabling the seamless movement of decentralized value and doing for the movement of value what the world wide web has done for the movement of information.”

Over Half of People Who Sent Crypto Last Year Experienced Problems

Bitcoin payment, crypto

Most crypto users said they experienced problems when sending bitcoin or another asset to someone else. | Source: Shutterstock

Nearly 1 in 5 people polled had a problem that prevented the actual successful transaction of cryptocurrency. Around 6% reported that they had been victimized by a phishing or man-in-the-middle attack.

Man in the middle clipboard attacks are a common way to steal crypto these days. An attacker infects a machine and manipulates the clipboard to send to an address. Often the address appears similar.

FIO specifically prevents such an attack vector: users can generate payment requests, based on the wallet software instead of the blockchain itself, so the sender is confident that the funds are properly routed. Attackers may still figure out ways to game such a situation, but it will be far more difficult – especially in merchant-to-person transactions, which are a crucial focus for usability.

Almost twice the number of people who were victimized worried that they might have been. This reporter can attest that any time he doesn’t see an immediate notification by a wallet service, he fears that he has finally fallen victim to one of these attacks.

Notably, a manual trick for the current age is to verify the beginning, middle, and end of a typical address. It gets more difficult with longer addresses, such as those issued by Monero and other cryptonote protocols.

bitcoin & Crypto Competitors Must Be Easier Than Fiat to Succeed

Crypto usage

Just 11% of crypto users made a transaction at least once a week during 2018. | Source: Foundation for Interwallet Operability

For some, the most damning result of the study will be the fact that only 11% of people who used crypto in 2018 did so more than once a week. The majority rarely used it at all.

For any alternative system to succeed, it should be easier than existing payment options. After all, it’s easier to send a PayPal transaction than to conduct a bank wire. All you need is someone’s e-mail address. Would PayPal be as successful if it were just as inconvenient as gathering bank details and processing them manually?

Gold said:

“If these things don’t get changed, people are not going to be buying coffee with crypto. It’s got to be actually better than sending fiat. It’s got to be easier, safer, and more comfortable than sending fiat. Because these are immutable transactions, right? You can’t call a bank and say, ‘Hey, put a stop payment on that.’ Or, ‘I didn’t charge that.’”

FIO: One Protocol to Help Them All?

Fortunately, Gold doesn’t believe it’s necessarily up to the blockchain developers to create usability solutions. For one thing, a true maximalist vision would need to come true for that even to matter. If only Bitcoin or Ethereum achieve full ease-of-use, for example, it doesn’t mean much for the non-crypto world coming into crypto. Even solutions like Lightning Network use complex algorithmic payment information to process transactions. FIO works to provide plain English addressing instead.

“FIO works identically on every single blockchain. […] I’ve talked to Lightning people and they absolutely love FIO, because Lightning doesn’t have a way to solve the complicated address problem.”

That’s where FIO protocol shines: it doesn’t depend on changes by any particular blockchain, as opposed to solutions like ENS, which has some similar features. Instead, FIO solves the problems itself, at a wallet level. FIO strives to make transactions more secure and, put simply, easier.

The Foundation for Interwallet Operability counts several major wallets as members: Binance’s Trust Wallet, Coinomi, and Edge Wallet, as well as services like ShapeShift, all of whom are founding members of the FIO Foundation. We discuss the protocol in much greater detail in our interview with David Gold.

Published at Mon, 11 Mar 2019 13:58:01 +0000

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Interview: Cryptographer Silvio Micali on Bitcoin, Ethereum and Proof of Stake

Interview: Cryptographer Silvio Micali on Bitcoin, Ethereum and Proof of Stake

Silvio Micali is an MIT professor and Turing Award–winning cryptographer known for his work in technologies that form the bedrock of blockchains today: public-key cryptosystems, digital signatures, pseudorandomness and multiparty computations. He is also the co-inventor of the zero-knowledge proof.

In the ’90s, he worked on Byzantine agreement, a protocol for getting nodes in a distributed system to agree on a state change. And in 2012, he and long-time collaborator Shafi Goldwasser were co-recipients of the A.M. Turing Award, essentially, the “Nobel Prize in computing.”

Upon learning about bitcoin three years ago, Micali turned his attention from mechanism design, which had consumed him for the previous seven years, and dove headlong into creating a proof-of-stake algorithm. His project is called Algorand.

Put simply, Algorand relies on a novel form of Byzantine agreement with only nine expected steps. In each step, committee members, chosen at random in a private lottery, are replaced. The result is a high-security system with a negligible risk of forks.

According to Micali, recent tests show Algorand can process 2 MB blocks in 17 seconds, compared to bitcoin, which produces a 1 MB block every 10 minutes. (A paper on these results will be presented at SOSP, the biennial ACM Symposium on Operating Systems Principles, later this month.)

In an interview with bitcoin Magazine, Micali explained why he thinks proof of stake is superior to proof of work, the consensus algorithm that underlies most cryptocurrencies today, including bitcoin and Ethereum. Although Ethereum, more often viewed as a smart contract platform, aims to transition to proof of stake next year.

Unnecessary Evil

Micali thinks proof of work was a great idea when it first came out, but now that we have seen the consequences, he calls it an “unnecessary evil” for several reasons.

“The first time I heard about bitcoin, I saw all the difficulties. To me, the main difficulty is the waste of computational resources. That is really appalling,” he said. “It drives up prices and depletes the planet of resources.”

Second, he sees miners as “a new center of power” and an orthogonal force to the real users of the system: the coin holders.

“If five mining pools can control what goes in or does not go in a block, in what sense is the ledger decentralized? You don’t want miners having control over the ledger, particularly when they have low margins, are far away and accountable to no one. I think it is a recipe for disaster,” he said.

Finally, transaction ambiguity does not sit well with him. In bitcoin, occasionally two blocks are found at roughly the same time, creating a temporary fork in the chain. When that happens, the branch with the greater hash power is elongated, while the other and its blocks “disappear.” If your transactions happened to be in an orphaned block, it will eventually get picked up again in the main chain, but for Micali, the idea is unsettling.

“Every time I see my transaction is in a block, I worry the block may disappear. But never mind anxious people like me; banks may not be willing to take on the additional risk,” he said. “Can you imagine a financial world where wire transfers could be taken back?”  

Natural Democracy

Micali thinks proof of stake is a better option. In proof of stake, there are no miners, just the coin holders. Further, a coin holder’s ability to create or validate a block is based on how many coins in the system he or she owns.

“This is a natural interpretation of democracy,” Micali said. “Your influence in maintaining the integrity of the system is based on how much you are really invested in the system.”  

But there is a catch: creating a proof-of-stake algorithm is hard to do. While several projects claim to have come up with a secure protocol, Micali thinks some of those claims are questionable. “The fact is, people can claim anything they want,” he said.

One of the biggest challenges in proof of stake is the “nothing at stake” problem. If the chain forks, the optimal strategy for any coin holder is to extend both chains to earn additional block rewards or to double spend. That goes against the central design goal of all blockchains: getting users to converge on a single chain.

Some projects are looking at ways to sculpt their proof-of-stake protocols by adding perks or punishments to get coin holders to abide by the rules. As part of that, some proof-of-stake systems require users to put up a type of security deposit or bond.

Micali feels a well-designed proof-of-stake cryptocurrency should stand on its own, however, without extra measures. He thinks bonding opens doors to bad actors.

“Let me ask you, what fraction of your disposable income can you put on the table and not touch?” he said and suggested that honest people will put up only a small amount, ceding control to bad actors with big pockets.

“The danger is that only bad people will give up control over a large amount of money to manipulate the system. And if they earn much more money by misbehaving, they will be happy to lose what they put on the table,” he said.

He also disagrees with the idea of using punishment to get users to fall in line.

“A weak state rules through threats and fear,” he said, comparing the practice to barbaric punishments used by some nations to fight crime. Why do they do it? Because criminals are so rarely caught, he said. “So once they catch one, they disembowel the poor guy.”

He continued, “Do you want to oust somebody who misbehaves? Of course. But a well organized system is one in which you don’t need to punish people.”

bitcoin and Ethereum

Most people view bitcoin solely as a cryptocurrency, but Micali thinks the greatest value of bitcoin and Ethereum are as enablers of smart contracts, in which users can stipulate if-then conditions around payments.  

“At the end of the day, doing only payments is easy,” he said, adding that he did not want to trivialize the problem. “Of course, decentralized payments are better than centralized payments, but what really differentiates a cryptocurrency from any other form of money is that you can actually do a smart contract.”

Based on that, he thinks that both bitcoin and Ethereum would benefit from implementing the best consensus algorithm available. Currently, both systems are “huffing and puffing,” he said. bitcoin is constrained to 7 transactions per second, while Ethereum can process only 15 per second, compared to Visa’s 2,000 per second.

“If the blockchain scales, isn’t it better for bitcoin and Ethereum? If the blockchain has a [mathematical] proof of security, isn’t it better for its users?” he said. “If the blockchain cannot be hijacked by miners who are accountable to nobody and live in some faraway jurisdiction, isn’t that a plus for all users?” Micali thinks so.

The post Interview: Cryptographer Silvio Micali on Bitcoin, Ethereum and Proof of Stake appeared first on Bitcoin Magazine.